As the world’s financial environment becomes increasingly cashless, the growth in digital payment transaction value is increases. This means that vendors of cybersecurity services will have more opportunities. Banking and payment companies are pursuing newer and more powerful security infrastructure and services to combat fraudsters. Virtual Private Networks (VPNs) are the most widely utilized method […]

As a result of globalization, the world has become a global village. The world’s economies, cultures, and population have become increasingly intertwined and entangled as a result of an increase in the demand for digital transformation. The days of manual banking have long gone. Banks and other financial organizations have rapidly adapted to digital technologies […]

In the banking and financial services sector, customer experience plays a vital role in differentiating the institutions from their competition. With ever-changing customer demands and a plethora of alternatives to choose from in this digital era, only a great customer experience can enhance customer loyalty and satisfaction, with better retention. However, the pandemic has forced […]

Over the past decade, we have seen substantial growth with respect to digital transformation in banking and financial services. However, the rise of fintech has increased regulatory pressure on banks and financial institutions to closely comply with regulations while also enhancing the customer experience and operational efficiency. The introduction of Artificial Intelligence (AI) in banking […]

The pandemic has changed consumer sentiments and banking behavior drastically. These behavioral shifts related to banking activities have forced financial institutions to adapt to digital payments and change their approach too. It has also accelerated digital transformation and probably a permanent change in customer interaction too. This measurable shift in banking behavior has led consumers […]

Today’s banking sector is witnessing a significant change consisting of an evolving workforce and an accelerated adoption of technologies in business processes. With the digital environment encircling the financial sector, banking services and consumers are expected to go fully digital. As customer demands continue to disrupt functions, the banking sector is keen on adopting agile […]

With Covid-19 having transformed the entire customer journey and lifecycle, the BFSI sectorhas been one of the most disrupted industries. There’s a dire need to align the people, processes and products keeping the digital customer in mind. At the 9th Edition of the BFSI IT Summit, we brought on board some path breaking leaders from […]