Today’s banking sector is witnessing a significant change consisting of an evolving workforce and an accelerated adoption of technologies in business processes. With the digital environment encircling the financial sector, banking services and consumers are expected to go fully digital. As customer demands continue to disrupt functions, the banking sector is keen on adopting agile […]
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Rounding up the Pulse of the Panel Discussion: Enhancing Digital Customer Experience in the New Normal
With Covid-19 having transformed the entire customer journey and lifecycle, the BFSI sectorhas been one of the most disrupted industries. There’s a dire need to align the people, processes and products keeping the digital customer in mind. At the 9th Edition of the BFSI IT Summit, we brought on board some path breaking leaders from […]
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