The Singaporean banking sector has long been a powerhouse in Southeast Asia, playing a pivotal role in the region’s financial landscape. Trends in this dynamic industry have evolved considerably in recent years, driven by factors such as technological advancements, changing customer expectations, and mounting regulatory pressures. Factors such as a sound economic and political environment, […]

Technology has modulated the way the Banking and Financial service industry operate. Over the years, the banking industry began to embrace technologies such as Artificial Intelligence, Machine learning, Mobile Banking, RPA and Blockchain with a view to leverage existing data and transforming customer experience. The role of innovation in bringing automation to the industry has […]

Overtime, Cyber Security is becoming a prominent issue for organisations around the world. The cyber security sector is crucial, especially when it comes to financial firms as it saw the highest volume of cyber threats incidents over any industry including communication technologies, manufacturing, retail and professional services. In a high profile event, we demonstrate that […]

Over the last decade, Asia has witnessed a digital revolution in banking and financial services and is quickly adapting to this revolution. This has changed the way people bank and manage their finances, making it simpler and more secure. It is transforming how companies operate and compete in this industry. The digital revolution in Asia […]

The global financial sector is scaling at a rapid pace as it is undergoing a digital transformation, fueled by new technology, shifting customer behavior, and disruptive fintech competition. The Covid-19 pandemic and the subsequent desire for further digitization have boosted the need for better technology in the industry. However, in the Southeast Asian region, home […]

As the world’s financial environment becomes increasingly cashless, the growth in digital payment transaction value is increases. This means that vendors of cybersecurity services will have more opportunities. Banking and payment companies are pursuing newer and more powerful security infrastructure and services to combat fraudsters. Virtual Private Networks (VPNs) are the most widely utilized method […]

As a result of globalization, the world has become a global village. The world’s economies, cultures, and population have become increasingly intertwined and entangled as a result of an increase in the demand for digital transformation. The days of manual banking have long gone. Banks and other financial organizations have rapidly adapted to digital technologies […]

In the banking and financial services sector, customer experience plays a vital role in differentiating the institutions from their competition. With ever-changing customer demands and a plethora of alternatives to choose from in this digital era, only a great customer experience can enhance customer loyalty and satisfaction, with better retention. However, the pandemic has forced […]

Over the past decade, we have seen substantial growth with respect to digital transformation in banking and financial services. However, the rise of fintech has increased regulatory pressure on banks and financial institutions to closely comply with regulations while also enhancing the customer experience and operational efficiency. The introduction of Artificial Intelligence (AI) in banking […]

The pandemic has changed consumer sentiments and banking behavior drastically. These behavioral shifts related to banking activities have forced financial institutions to adapt to digital payments and change their approach too. It has also accelerated digital transformation and probably a permanent change in customer interaction too. This measurable shift in banking behavior has led consumers […]