BFSI IT Summit

Technology as a Catalyst to Innovation in the BFSI Industry

Technology has modulated the way the Banking and Financial service industry operate. Over the years, the banking industry began to embrace technologies such as Artificial Intelligence, Machine learning, Mobile Banking, RPA and Blockchain with a view to leverage existing data and transforming customer experience. The role of innovation in bringing automation to the industry has […]

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Cyber Security in the Finance Sector: How Can We Achieve it?

Overtime, Cyber Security is becoming a prominent issue for organisations around the world. The cyber security sector is crucial, especially when it comes to financial firms as it saw the highest volume of cyber threats incidents over any industry including communication technologies, manufacturing, retail and professional services. In a high profile event, we demonstrate that […]

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How Cloud Banking can enhance financial inclusion in Southeast Asia

The global financial sector is scaling at a rapid pace as it is undergoing a digital transformation, fueled by new technology, shifting customer behavior, and disruptive fintech competition. The Covid-19 pandemic and the subsequent desire for further digitization have boosted the need for better technology in the industry. However, in the Southeast Asian region, home […]

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Implementing Top Cyber-Security Strategies for Robust Digital Finance

As the world’s financial environment becomes increasingly cashless, the growth in digital payment transaction value is increases. This means that vendors of cybersecurity services will have more opportunities. Banking and payment companies are pursuing newer and more powerful security infrastructure and services to combat fraudsters. Virtual Private Networks (VPNs) are the most widely utilized method […]

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Major Cybersecurity Threats in Banking to Watch Out in 2022

As a result of globalization, the world has become a global village. The world’s economies, cultures, and population have become increasingly intertwined and entangled as a result of an increase in the demand for digital transformation. The days of manual banking have long gone. Banks and other financial organizations have rapidly adapted to digital technologies […]

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Digital Customer Experience: Four Trends across Africa’s Banking and Financial Services

In the banking and financial services sector, customer experience plays a vital role in differentiating the institutions from their competition. With ever-changing customer demands and a plethora of alternatives to choose from in this digital era, only a great customer experience can enhance customer loyalty and satisfaction, with better retention. However, the pandemic has forced […]

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Operational Resilience in Financial Services: 5 Ways AI in Banking Can Help

Over the past decade, we have seen substantial growth with respect to digital transformation in banking and financial services. However, the rise of fintech has increased regulatory pressure on banks and financial institutions to closely comply with regulations while also enhancing the customer experience and operational efficiency. The introduction of Artificial Intelligence (AI) in banking […]

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5 Ways COVID-19 is Shifting Consumer Behavior in Banking

The pandemic has changed consumer sentiments and banking behavior drastically. These behavioral shifts related to banking activities have forced financial institutions to adapt to digital payments and change their approach too. It has also accelerated digital transformation and probably a permanent change in customer interaction too. This measurable shift in banking behavior has led consumers […]

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5 Key Drivers of Digital Banking in 2021

Today’s banking sector is witnessing a significant change consisting of an evolving workforce and an accelerated adoption of technologies in business processes. With the digital environment encircling the financial sector, banking services and consumers are expected to go fully digital. As customer demands continue to disrupt functions, the banking sector is keen on adopting agile […]

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