BFSI IT Summit
Rebuilding Trust, Resilience, and Readiness for the Next Era of Growth
- 9th September 2026
- 09:00 AM - 05:00 PM
- Intercontinental Kuala Lumpur
Strategic Partner
BFSI IT SUMMIT MALAYSIA 2026
The 39th Edition of the BFSI IT Summit is part of a global series across 9+ countries, bringing together government leaders, industry experts, and innovators for insightful discussions, expert-led sessions, and high-impact networking.
As the BFSI sector undergoes rapid transformation driven by digital disruption, evolving regulations, and changing customer expectations, the summit agenda is designed to address key trends and strategic priorities shaping the industry.
The event also features an exclusive technology showcase, offering hands-on access to cutting-edge solutions driving innovation across banking, financial services, and insurance.
What Sets Us Apart?
An exclusive platform designed to connect Malaysia's BFSI leaders and accelerate industry innovation.
Editions
Meeting Concluded
Sponsors
Speakers
Inside Malaysia’s Rapidly Evolving BFSI Ecosystem
Share of Malaysians reporting increased use of e-payments, reflecting strong shift toward a cashless economy
Digital payments transaction value in Malaysia (2024), highlighting scale of cashless transactions
Estimated fintech market size (2024), spanning payments, lending, insurtech and digital banking
Projected fintech market growth (2025–2033), driven by digital transformation and regulatory support
Digital payments’ contribution to fintech market, making it the dominant segment in Malaysia’s ecosystem
Speakers 2026
Puan Shariffah Rashidah Binti Syed Othman
Personal Data Protection Commissioner / Director General
Personal Data Protection Department
Ministry of Digital
Puan Shariffah Rashidah Binti Syed Othman is Malaysia’s Personal Data Protection Commissioner and Director General of the Personal Data Protection Department, Ministry of Digital.
Fozia Amanulla
Chief Executive Officer
Boost Bank
Fozia Amanulla is CEO of Boost DigiBank, with 25+ years in banking, driving digital transformation, financial inclusion, partnerships, and innovation.
Tok Puan Datin Ezreen Eliza Zulkiplee
CEO & Head, Transaction Banking – Securities Services
CIMB Trustee Group, CIMB Bank
Tok Puan Datin Ezreen Eliza Zulkiplee leads CIMB’s Securities Services business, bringing 20 years of capital markets, custody, trustee, and transaction banking experience.
Cassandra Goh
Group CEO
Silverlake Axis
Cassandra Goh is Group CEO of Silverlake Axis, leading financial technology innovation, digital transformation, and strategic growth across global banking markets.
Mohamed Nabil Zolkefly
Chief Information Security Officer
Takaful Malaysia
As Takaful Malaysia’s CISO, I lead cybersecurity strategy, cyber risk management, digital transformation, regulatory compliance, and resilience against evolving threats.
Megat Khir
Chief Technology Officer
Bank Muamalat Malaysia Berhad
As Bank Muamalat’s CTO, I lead technology, cybersecurity, risk management, IT governance, infrastructure, innovation, and operational resilience initiatives.
Goh Ser Yoong
Chief Information Security Officer
Ryt Bank
Ser Yoong is an IT and cybersecurity professional specialising in information security, risk, compliance, fraud, governance, and technology leadership.
Victor Cheong
Chief Client and Digital Officer
Sun Life Malaysia Assurance Berhad
Leads CX transformation through OKRs, AI, and agile delivery, strengthening resilience, digital growth, crisis-readiness, and customer outcomes in regulated industries.
Anthony Morris
Chief Industry Transformation Officer
nCino
Banking technology veteran with 25+ years’ global experience, driving innovation, cloud adoption, open ecosystems, modernization, and transformative solutions worldwide.
Budiman (Budi) Bujang
Deputy Chief Digital Officer
Johor Corporation
Budiman Bujang leads Johor Corporation’s AI-driven digital transformation, governance, enterprise architecture, and intelligent capabilities across diverse sectors, championing responsible innovation.
Ganeshbabu Nagarajan
Executive Director
Standard Chartered Bank
Cloud technology leader at Standard Chartered GBS, driving cloud acceleration, digital transformation, innovation, scalable solutions, and complex technology modernization.
Josephine Woo
Subject Matter Expert
Isc2 Malaysia
Josephine Woo is a cybersecurity Subject Matter Expert associated with ISC2 Malaysia, specializing in information security, risk management, and professional cybersecurity practices.
Navin Kumar
Director, Technology & Cybersecurity Risk
CIMB
GRC leader with 20+ years’ APAC experience driving cybersecurity strategy, governance, risk management, compliance, resilience, and business-focused security transformation.
Rahul Pasupuleti
Senior Solutions Consultant
Tungsten Automation
Rahul Pasupuleti is a Senior Solutions Consultant at Tungsten Automation, specializing in intelligent automation, document processing, and enterprise solutions.
Zarir Rawi
Chief Operating Officer
Bank Simpanan Nasional
Brings over 30 years of leadership experience across banking operations, technology modernisation, digital transformation and governance. Has led transformation initiatives involving digitalisation, process re-engineering, automation, RPA and AI, driving operational efficiency, enhanced customer experience and organisational productivity.
Denise Lin
Senior Specialist, Document Cloud Solutions, Southeast Asia
Adobe
BFSI technology leader with 10+ years’ experience driving digital transformation, customer experience, operational efficiency, CRM, and measurable business outcomes.
Mohd Azlan Masood
Head, Retail Technology
Permodalan Nasional Berhad
Operational leader driving technology-enabled transformation, scalable investment operations, stronger governance, enhanced client experiences, and high-performing teams across regulated environments.
Navin Nair
Principal Solutions Consultant
Opentext
Navin Nair has 11+ years in Information Management and 20+ years in consultancy, helping Southeast Asian organizations digitalize, modernize processes, reduce legacy practices, and transform information into actionable insights.
Jun Hao Wong
Principal Solutions Consultant
Opentext
Jun Hao Wong is an IT operations and service management specialist with 20+ years’ experience, advising Southeast Asian enterprises on AIOps, observability, automation, resilience, and business continuity.
Alif Nurhaziq Abd Rahman
Head of Product and Technology Compliance
Maybank Investment Banking Group
Alif Nurhaziq Abd Rahman is Head, Product & Technology Compliance at Maybank Investment Bank, focusing on regulatory considerations for technology, digital financial services and new product development, with over 12 years’ experience.
Ravi Venkataratna
Senior Industry Principal, Business Consulting Group
Infosys Finacle
Ravi is part of the Finacle Business Consulting Group and leads Solution Architecture as a global horizontal. He brings nearly 30 years of experience across banking and information technology, having worked primarily with global financial institutions.
Speakers 2026
Puan Shariffah Rashidah Binti Syed Othman
Personal Data Protection Commissioner/Deputy Director General of the
Personal Data Protection Department
Ministry of Digital
Why Attend?
Our events bring together the latest technology advancements and real-world innovations driving transformation across the BFSI sector. We connect industry leaders, technology experts, and solution providers to explore how emerging tech is reshaping banking, financial services, and insurance.
Learn & Grow
Elevate your professional growth with engaging discussions and collaborative workshops that are shaping the industry.
Explore the Latest Innovations in Digital Solutions
Gain valuable insights from renowned Innovation & Technology experts, including pioneers and leaders from the region, as they share real-world use cases and practical perspectives.
Collaborative Partnerships
Collaborate with industry peers to collectively shape the future collectively and exchange experiences.
Connect with Trusted Technology Partners
Connect and meet one-on-one with potential global partners who can provide tailored guidance to help you achieve your critical business objectives.
Maximized ROI
The BFSI IT Summit is a time-saving, highly informative, accessible, and professional business platform designed for experienced technology professionals and digital experts.
Featured Discussions
As Malaysia’s financial institutions enter 2027, what should IT leaders protect at all costs and what should they be willing to redesign?
- Which parts of the BFSI technology estate in Malaysia are now too critical to delay, and which are too outdated to defend?
- How should IT leaders balance continuity, customer expectations, regulatory discipline, and speed in 2027?
- What does “future-ready” actually mean for a Malaysian financial institution operating across conventional and Islamic finance contexts?
- Which technology decisions made in late 2026 will most strongly define institutional readiness in 2027?
If 2027 is the year AI moves into real financial operations, what must Malaysia’s BFSI IT leaders get right before they scale it?
- Which internal blockers matter most in Malaysian BFSI right now: fragmented data, weak model governance, low process readiness, or unclear ownership?
- Where should AI be scaled first in 2027 inside financial institutions: operations, service, compliance support, risk workflows, or productivity?
- How should IT leaders design AI programs that are auditable, explainable, and operationally safe?
- What will distinguish serious AI operating models from another year of disconnected experimentation?
How far should Malaysia’s BFSI institutions push core and cloud modernization in 2027 without creating a more fragile operating environment?
- Which modernization decisions in 2027 will create the most enterprise value: core systems renewal, application rationalization, platform re- architecture, or infrastructure simplification?
- How should IT leaders decide what should be modernized, what should be contained, and what should be retired?
- Where does complexity now come from most in BFSI estates: integration layers, duplicated platforms, legacy cores, or fragmented controls?
- What should a 2027 modernization path look like when uptime, compliance, and customer experience all carry equal weight?
Will 2027 be the year data governance becomes a strategic operating capability in Malaysia’s BFSI sector not just a compliance mechanism?
- What data weaknesses are most likely to slow 2027 priorities across AI, risk, service, and reporting?
- How should IT leaders treat governance differently if they want it to enable faster decisions rather than delayed approvals?
- What should “good enough to scale” look like for data quality, lineage, ownership, and access in 2027?
- How should technology, risk, and business teams work differently next year if governance is meant to support transformation?
What should resilience mean for Malaysia’s BFSI IT leaders in 2027 when outages, cyber threats, third parties, and customer expectations are colliding?
- How should resilience be redefined beyond cyber defense and disaster recovery?
- Which dependencies are becoming most dangerous in 2027: third parties, cloud concentration, aging applications, or fragmented operations?
- How should IT leaders test whether resilience is actually embedded in transformation plans instead of documented beside them?
- What should boards be asking technology leaders next year that they may not be asking today?
As 2027 budgets are finalized, where should Malaysia’s BFSI CIOs place the next ringgit to improve performance without weakening control?
- Which investment areas should take priority in 2027: core modernization, data foundations, AI enablement, resilience, or workflow redesign?
- How should CIOs distinguish “strategic” investment from expensive carryover programs that no longer justify their share of the budget?
- Where should institutions expect near-term value versus longer-cycle structural benefit?
- How should technology leaders defend multiyear priorities in front of business and board stakeholders in 2027?
What will define a high-performing BFSI technology function in Malaysia by the end of 2027: faster delivery, stronger control, cleaner architecture, or better business judgment?
- Which capabilities will distinguish stronger IT organizations in Malaysian BFSI next year?
- How should leadership teams rethink the relationship between architecture, delivery, security, data, and operations?
- What should IT leaders stop measuring if they want a better view of transformation success in 2027?
- What will “good” actually look like by year-end 2027 for a financial institution that wants both innovation and trust?
Industry Focus
Who Will You Meet?
- Chief Information Officer
- Chief Technology Officer
- Chief Information Security Officer
- Chief Digital Officer
- Directors/ VPs/ GMs/ Heads of IT
- Directors/ VPs/ GMs/ Heads of Digital Solutions
- Directors/ VPs/ GMs/ Heads Digital Transformation
- Directors/ Heads of Cyber Security
- Head of IT Infrastructure
- Heads of Information security
Partners 2026
Platinum Partners
Gold Partners
Luncheon Partner
Bronze Partners
Networking Partner
Media Partners
Past Partners
Testimonials
Media Coverage
WHAT CLIENTS SAY?
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